If your website is hosted with us, you do not need to update your name server, but if you are hosted else where, they it is mandatory you update your name server using name server that the third party hosting provider will provide for you

Login to your service portal , Click on Domains >>>>My Domains >>>Domain Renewals. Click “add to cart” for the domain name you wish to renew and complete the order process.

There are several steps after your domain expires to safeguard you from losing  your domain name. Renewal Reminders are send to you one month before expiry of the domain. If you are unable to make payment on or before the domain renewal date, your domain name will expire and be deactivated and replaced with a parking page indicating the domain name has expired, and other services you have associated with the domain name may no longer function. You will loose ownership of your domain name 30 days after its expiry. If a third party purchases the domain name during this time, the domain name will not be available for you to renew. If the domain name has not been renewed by you or purchased by a third party, an expired domain name enters the registry redemption period (as defined by each registry) approximately 45 days following expiration. If a third party purchases the domain name prior to the registry redemption period, the domain name will not enter redemption and will not be available for you to renew. We reserve the right to charge you a redemption fee of N120,000 (in additional to the renewal fee) in the event you are able to renew your domain name during this period. If the domain name completes the registry redemption period, the registry may hold the domain name for a period of five days before releasing it again for general registration.

Once a domain goes into the redemption period it can be obtained by other parties. When your domain is in Redemption status, you may still be able to redeem the domain. Please contact us to redeem your domain. The fee for reactivating a domain in the Redemption Period is N50,000 + the normal renewal fee. At the end of the Redemption Period the domain(s) will go into a 5-day delete cycle at the end of which they will become available for anyone to register.

A domain name is essentially you company identity in the world wide web. Domain allows the website of the registrant be viewed via a browser using a friendly name. Domain name requires the services of a web server to be functional.